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Milliken Medical Centre
5651 Steeles Ave East
Suite 17
Scarborough, ON M1V 5P6
Main: 416-291-8884
(Hours: 11AM- 5 PM)

Night: 416-289-2856
Fax: 416-291-2885

Frequently Asked Questions

General

What is meant by the term "counselling"?

Counselling is a process in which a client shares a story with a counsellor. This would help the counsellor to build a relationship with a client in order to help him/her to make some positive changes, such as to solve a personal problem, or to help that person's improve his/her attitude. Changes may occur in the client's thinking, feeling and/or behaviour. It is an psycho-educational process and anyone can benefit from participating in counselling.

 

How does the counselling process work? What are the steps?

The steps involved are:

  1. Call the office at 416-291-8884 between 11 AM to 3 PM; 416-289-2856 after regular hours
  2. Make first appointment at one of our 2 locations
  3. Complete intake questionnaire during your first session
  4. Attend one-on-one, partner or family counselling to share your story or concerns
  5. Pay the negotiated fees
  6. Receive a progress or report of completion
  7. If necessary, provide report to the courts or probation officers in order to meet any legal requirement 
  8. Request a follow-up session, if you need to do so

 

What is mental health?

Mental health may be looked at as the capacity to enjoy one's life, to live in the present moment, enjoy nurturing relationships with others and to have a positive outlook on life in general.

 

What is meant by "Anger Management Counselling"?

Anger Management Counselling is a  counselling service in which clients are taught about the nature of anger and  the harmful effects of excessive anger, and explore strategies and techniques in order to manage anger. They also learn how to make better life choices.

 

What are the fees?

The fees for the regular  program generally ranges between $80 to $125 per session, plus HST. In special circumstances a lower fee may be negotiated during the initial session.

Fees for the two-day Compressed Program is $400; this includes HST and cost of handouts, 8 sessions, about 6 hours. There may be an extra fee ($20.00) for a book on anger management to supplement discussions.

 

Is counselling individual or group based?

Most of our counselling sessions are on an individual basis but sometimes we offer small group (2 to 3 clients) counselling.

 

Will I be expected to complete tests?

No; however you are expected to complete homework assignments as per counsellors’ request in order to obtain a Certificate of Completion.

 

How long is the Anger Management Program?

The Anger Management Program usually involves a client attending  8 to10, individual counselling sessions. The duration of each session is usually 45 minutes to 1 hour. Most clients complete the program within 1 to 2 months depending on their availability; however, it may be completed within a shorter period of time. There are homework assignments to be completed based on each topic covered in the program and client's  personal concerns.

 

How long is the PAR Program?

The PAR Program usually involves a client attending 12, 2-hour individual sessions. Most clients complete the program within 2 to 3 months depending on their motivation and availability; however it may be completed within a shorter time period. There are homework assignments to be completed based on each topic covered in the program. The client may be required to complete some additional reading,e.g. a book that focuses on the nature of domestic violence or partner relationship.

 

What are the expectations?

Clients are expected to attend every session, actively participate in discussions, ask questions in regards to course content and complete any assigned exercises by the counsellor. They are also expected to participate in goal-setting exercises.

 

Do you deal with access and custody cases?

As a general rule, we do not.

 

If the courts are requiring a letter about a program, usually a letter of registration or completion, how much advance notice should I give to the Centre?

We require about one week's notice.

 

How can I set up an appointment?

By calling our offices at (416) 291-8884 (11am-5pm) or (416) 289-2856 (after hours). Please leave a message.

 

end faq

 

 

 

Anger Management Program

What is meant by counselling?

Counselling is a process in which a counsellor enters into a relationship with a client in order to help him/her to make some positive changes, such as to solve a personal problem, or to help the client to improve his/her attitude.

 

What is Anger Management Counselling?

Anger Management Counselling is a service where clients are offered strategies and techniques to manage their anger effectively.

 

What are the fees?

The fees for the regular program are generally $80 to $125 per session plus HST. In special circumstances a lower fee may be negotiated during the initial session.

Fees for the Compressed Program is $400. This includes HST and cost of handouts, 8 sessions,about 6 hours. It does not cover the cost of any book your counsellor may recommend.

 

 

Is counselling individual or group based?

Most of our counselling sessions are on an individual basis but sometimes we facilitate small groups (2 to 3 persons).

 

Will I be expected to complete tests?

No; however, clients are expected to complete handouts and homework exercises as per counsellors’ request in order to obtain a Certificate of Completion.

 

How long is the Anger Management Program?

The Anger Management Program usually involves a client attending 8 to10, individual sessions. The duration of each session is usually 45 minutes to 1 hour. A client may complete the program within 1 to 2 months depending on his/her availability; however, it may be completed within a shorter period of time. There are homework assignments to be completed based on each topic covered in the program.

 

What happens if I’m charged with assault,  the court asks me to complete an anger management program but I think I do not have an anger management problem/challenge?

We are offering the anger management program to help you learn more about and manage anger and to meet the legal requirement stipulated by the legal system (courts). Anger management is not a diagnosis; it is a psycho- educational program with a practical component.

 

How can I benefit from the Anger Management Program?

  1. Overall, feel better about yourself.
  2. Improve your relationship with yourself.
  3. Improve your relationship with your spouse/partner, family members, friends, colleagues at work.
  4. Enjoy better health
  5. Get angry less frequently 
  6. Experience less stress in your life   
  7. Feel less guilty about your past behavior.
  8. Resolve remorseful feelings about your past angry behaviour and its negative consequences.
  9. Improve your productivity at work.
  10. Be happier (reduce suffering)

 

end faq

 

 

 

Partner Assault Response (PAR) Program

What is meant by counselling?

Counselling is a process in which a counsellor enters into a relationship with a client in order to help him/her to make some positive lifestyle changes, such as to solve a personal problem, or to help improve that person's attitude.

 

What is PAR Program?

The Partner Assault Response (PAR) Program is psycho-educational course and counselling program designed to help participants stop their violent, abusive and controlling behaviours towards their partners.

 

What are the fees?

The fees are generally $80 to $125 per session plus HST. In special circumstances a lower fee may be negotiated during the initial session.

 

Is counselling individual or group based?

Most of our counselling sessions are on an individual basis but sometimes we facilitate small groups ( 2 to 3 persons).

 

Will I be expected to complete tests?

No, however, clients are expected to complete homework assignments as per counsellors’ request in order to obtain a Certificate of Completion.

 

How long is the PAR Program?

The PAR Program usually involves a client attending 12, 2-hour individual sessions. A client may complete the program within 2 to 4 months depending on his/her availability; however, it may be completed within a shorter period of time. There are homework assignments to be completed based on each topic covered in the program. It is a structured, psycho-educational program based mostly on The Duluth Model Of Domestic Violence. 

 

How can I benefit from the PAR Program?

  1. Acknowledge his/her choices and behaviour.
  2. Take responsibility for his/her choices and behaviour.
  3. Learn what is meant by abusive behaviour.
  4. Learn what is meant by power and controlling types of behaviour.
  5. Become more aware of the reasons underlying abusive behaviour.
  6. Develop greater awareness of the effect of abusive behaviour on partner and family relationships.
  7. Explore alternative behaviours based on respect,equality and non-violence
  8. Learn about non-violent ways of communicating
  9. Understand the main characteristics of a healthy relationship between one's partner and family members
  10. Have an opportunity to discuss any of your own questions about relationships with your counsellor

 

end faq

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